1) Introduction

LearnHub4U (“LearnHub4U,” “we,” “us,” or “our”) is dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you access or use our website www.learnhub4u.com, mobile applications, learning platforms, and official communication channels (collectively referred to as the “Platform”). It also describes how we handle your information when you enroll in our online learning programs or utilize our placement assistance services.

This Policy is applicable within India and is governed by the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (“IT Rules”). By accessing or using our Platform, you acknowledge and agree to this Privacy Policy and our Terms of Use.

2) Who we are & contact

  • Legal entity: “LearnHub4U Edutech Private Limited
  • Registered address: B-49, Sector 64, Noida 201301, Uttar Pradesh, India
  • Support: support@“learnhub4u.com | Hours: 10 AM - 7 PM | Phone: 7042969099

3) What we collect

We may gather the following types or categories of personal information:

  • 1. Identity & Contact Information: Includes your name, email address, phone number, postal address, job title, and company details (if provided).
  • 2. Account & Usage Data: Covers login credentials, profile details, attendance records, learning progress, assessments, grades, submissions, discussion posts, support requests, and call or chat recordings.
  • 3. Device & Technical Information: Includes your IP address, browser and device type, operating system, timestamps, navigation activity, cookies, SDK or analytics identifiers, and tracking pixels.
  • 4. Education & Career Details: Covers academic qualifications, work experience or career goals (if provided), resume or LinkedIn profile, and interview outcomes (for placement support).
  • 5. Payments & Billing Information: Includes invoice data, transaction IDs, subscription or EMI plan details, and GSTIN. We do not collect or store full card numbers, CVV codes, or net banking credentials. All payments are processed through RBI-compliant payment gateways.
  • 6. Proctoring & ID Verification (Program-specific): May include government-issued ID details or images, facial images, webcam and screen recordings — only when required for online assessments. You will be notified and asked for additional consent when necessary.
  • 7. User-Generated Content: Includes your submissions such as assignments, projects, quizzes, exams, peer reviews, and forum discussions.
  • 8. Marketing Preferences: Covers your consent choices regarding communications via email, SMS, WhatsApp, or phone.

We do not intentionally collect sensitive personal data (such as health or biometric information) unless it is strictly required for purposes like identity verification or exam proctoring. In such cases, we will clearly inform you of the need for this data and obtain your explicit consent before collection.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing your data.

4) How we collect data

  • 1. Directly from you: When you complete forms, enroll in programs, participate in assessments, upload documents, or communicate with us.
  • 2. Automatically: Through cookies, tracking pixels, analytics tools, and system logs that capture your interactions with the Platform.
  • 3. From partners and service providers: Including payment gateways, proctoring vendors, communication and analytics tools, advertising partners, and our educational or hiring partners.

5) How We Use Your Personal Data

We process personal data only as necessary and appropriate to operate, secure, and enhance our Platform and Programs, to meet legal obligations, and for purposes disclosed at the time of collection or consistent with the original purpose. Examples include:

  • Delivering educational Programs, assessments, and certifications.
  • Providing placement assistance, including profile reviews, mock interviews, job notifications, and sharing details with hiring partners (with your consent).
  • Communicating important information such as service updates, schedules, invoices, and support responses.
  • Enhancing and personalizing our content, features, and platform security.
  • Preventing fraud, detecting misuse or cheating, and maintaining the integrity of examinations.
  • Managing billing, taxation (GST), and statutory record-keeping requirements.
  • Conducting marketing activities (only with your consent) through email, SMS, WhatsApp, or phone.
  • Fulfilling legal and regulatory obligations, enforcing our Terms of Use, and protecting our rights, property, and the safety of users.

Operational Messages: Even if you choose to opt out of marketing communications, you will continue to receive essential service-related messages such as enrollment confirmations, invoices, security notifications, and policy updates.

6) Cookies and Analytics

We use cookies and similar technologies to:

  • Remember your preferences and enhance your overall user experience.
  • Analyze website performance and usage to help us improve our Platform.
  • Personalize content and advertisements through trusted partners such as Google, Meta, LinkedIn, Quora, and Bing.

You can manage or disable cookies through your browser settings; however, some features of the site may not function properly if cookies are turned off.

We may use analytics tools such as Google Analytics and Ads, Meta Pixel, and LinkedIn Insight Tag. You can opt out of Google Analytics using the official browser add-on and manage ad personalization through your account settings on respective platforms.

7) YouTube API & third-party services

If we embed YouTube videos, we use YouTube API Services. By interacting with these features, you agree to YouTube’s Terms of Service and Google’s Privacy Policy. You can revoke access at any time through your Google Account → Security → Third-party access settings.

Our Platform also integrates with various third-party service providers (such as payment gateways, proctoring systems, analytics tools, and video conferencing platforms). When you use these features, their respective privacy policies and practices apply. LearnHub4U is not responsible or liable for the data handling practices, actions, or omissions of these third parties.

8) Sharing & disclosures

We do not sell your personal data. However, we may share it in the following circumstances:

  • Service Providers: With trusted vendors who support our operations, such as cloud hosting, learning management systems (LMS), proctoring, communication, analytics, payment processing, and customer support.
  • Educational and Hiring Partners: When required for your enrolled Program or placement assistance, and only with your explicit consent.
  • Professional Advisors and Authorities: With auditors, regulators, courts, or law enforcement agencies, as required by law or to protect legal rights.
  • Business Transfers: In the event of a merger, acquisition, or organizational restructuring, where data transfer is necessary to continue providing services.

We update our list of providers/partners as required and disclose only what is necessary.

9) International transfers

Your personal data may be processed or stored outside India by our authorized service providers. Where applicable, we implement appropriate contractual and technical safeguards to ensure its protection. By using the Platform, you acknowledge and agree that your data may be transferred to and processed in jurisdictions that may have different data protection standards.

10) Data security

We employ administrative, technical, and physical safeguards—including encryption, access controls, monitoring, and staff training—to help protect your personal data. However, no system can guarantee absolute security. To the extent permitted by law, LearnHub4U is not liable for any unauthorized access or disclosure that occurs beyond our reasonable control.

All employees are required to follow strict security protocols, such as using strong passwords, encryption, and secure data handling practices. We also ensure that our third-party vendors maintain and adhere to robust security standards consistent with industry best practices.

11) Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to meet legal, regulatory, and operational requirements:

  • Program Records: Retained for the duration of the Program and up to 7 years thereafter.
  • Proctoring Media and ID Proofs: Stored for 90 to 365 days, unless a longer retention period is required for compliance or dispute resolution.
  • Marketing Preferences: Maintained until you withdraw your consent or opt out of communications.

We may also anonymize or aggregate data and retain it indefinitely for analytical, research, or business purposes.

12) Your rights

Subject to applicable laws, you have the right to:

  • Access and update your personal data to ensure it is accurate and complete.
  • Withdraw your consent at any time for marketing communications or other optional features.
  • Request deletion of your personal data, where permitted by law.
  • Request data portability for information you have provided and that has been processed automatically, where technically feasible.

We may ask you to verify your identity before processing your request. If a request is clearly unfounded, repetitive, or excessive, we reserve the right to decline it or charge a reasonable administrative fee.

To exercise your data rights, please contact us at support@learnhub4u.com

13) Children’s privacy

Our Platform is intended for individuals aged 18 years and above. We do not knowingly collect or process personal data from minors without verifiable parental or guardian consent. If we become aware that a child’s data has been collected without proper authorization, we may delete the account or restrict access to protect the individual’s privacy.

14) Placement assistance (no job guarantee)

With your consent, we may process your profile or resume and share it with our hiring partners as part of our placement assistance services. Please note that LearnHub4U only facilitates placement support and does not guarantee any specific job offer, salary, role, location, or employment outcome.

15) Changes to this Policy

We may revise or update this Privacy Policy from time to time. In the event of any material changes, we will notify you through appropriate means (such as email or in-app notifications) and update the Effective Date accordingly. Your continued use of the Platform after the updated Policy takes effect will constitute your acceptance of the revised terms.

16) No contractual expansion

This Policy is intended to promote transparency and understanding. It does not grant any rights or remedies beyond those provided under applicable law or our Terms of Use, nor does it create any additional obligations for LearnHub4U other than those required by law.

17) Data controller

  • For purposes of this Policy, the data controller is: LearnHub4U Edutech Private Limited
  • Address: B-49, Sector 64, Noida 201301, Uttar Pradesh, India
  • Contact: support@learnhub4u.com